Student Services

Student relaxing in the Paul Woodhouse Centre (Student Services)

Student Services can be found in the Common Room on the first floor of the Paul Woodhouse Centre. We run a friendly, approachable counter service and are open from 8.30 to 16.45 each day during term time. We are always happy to see students, even if it’s just pointing you in the right direction or if you feel you don’t know where else to go. Though we provide over forty different services and support to students these are some of those most frequently asked about:

16 - 19 Bursary

Students who have difficulty meeting the specific financial costs of attending college may be eligible for financial help from the 16-19 Bursary. This is a cash-limited fund available to help with travel costs, books, equipment and UK trips. Generally, households whose income is £30,000 or under are eligible to apply but special circumstances can be taken into consideration. Application forms to the 16-19 Bursary can be collected from Student Services or downloaded from our Intranet page, once you have enrolled at college. You are welcome to contact us to discuss this further. We also oversee the free college meals programme, and have a second hand bookshop that allows students to purchase and re-sell textbooks.

Vulnerable Student Bursary

You will be eligible for a bursary of up to £1,200 if:

  • You are looked after (in care);
  • You are a care leaver;
  • You are a parent or living independently and in receipt of Income Support (Universal Credit) in your name;
  • You are in receipt of Disability Living Allowance (DLA) in your name and either Employment and Support Allowance (ESA) or Universal Credit;
  • You are in receipt of Personal Independence Payment (PIP) in your name and either ESA or Universal Credit

Students’ attendance and academic record will be taken into account when applications for financial assistance are considered.

Health and Wellbeing

Student Services can offer a private space in which you can discuss more personal matters. We can give advice on housing problems, childcare issues, or any situation that you are finding difficult to manage at college. Students who are looked after by the local authority, or who have a caring responsibility at home are able to receive specific support, should you wish. Speak to staff in Student Services at any time.

Also part of the Student Services provision is The Hub, which is our emotional health and well-being service at college. Students can come to the Hub for advice on anything from sleep difficulties to specific mental health conditions. We also have a Counselling service based in college which students are able to self-refer to. We work with other agencies to offer services such as a sexual health clinic which is run once a week by an NHS practitioner, advice from Catch 22 and excellent links with local Young Carer projects.

Student Travel (Rail and Bus Passes)

We do not run our own bus services but we can advise on bus travel/timetables and purchasing season tickets with Stagecoach & Bluestar.

We also look after Motorcycle parking permits and the Bicycle shelter/pods at college.

Rail Travel Information:

Students can purchase a 16-17 Saver card, which gives a 50% discount on all rail fares, including season tickets. It costs £30 and is valid for one year or until your 18th birthday, whichever comes first. You can choose whether you buy daily, weekly, or a season ticket for a half or full term, but the greatest savings will be made on tickets that are valid for the longest period. Tickets are then purchased direct from the train companies. The 16-17 saver card can be used on all rail travel, not just travelling to College!

Once you turn 18, Scholar Season tickets are available to purchase termly, through the online college shop and represent a 34% discount on the price of a normal season ticket.