INFORMATION & GUIDANCE
Further information about each course is available via an information sheet called a course outline, this contains the following information:
- name of the tutor;
- location of the course;
- who the course is aimed at;
- the aims of the course;
- what you will be able to do by the end of the course;
- activities/ tasks which will be covered during the course;
- any previous knowledge which may be required;
- any useful preparation before the course starts; and
- materials which may be required and other costs.
The course outlines can be located on our website via the course directory. Alternatively please contact Reception to request a copy. If you require advice to help you decide which of our courses is most appropriate for you please contact Reception and ask to be connected to your chosen subject area Curriculum Head. Alternatively you could visit http://nextstep.direct.gov.uk/
If you are aged under 19 you may wish to contacthttp://www.direct.gov.uk/en/YoungPeople/or phone Youth Support on 080 800 13 2 19.
Advice
If students require more help to decide which College course is appropriate for them, the Adult Division of the College offers an advice service for:
- Access to HE Nicky Morris
- Adult Study SupportSuzanne Luchford
- Childcare/Adult Care Paula Baker
- CounsellingSue Brady
- Complementary Therapies, Hair & BeautyJane Hiscock
- Information Technology (IT) tba
- Languages Sofie Van Der Veen
- Leisure Courses Victoria Atkinson
- Skills for Life tba
- Teacher TrainingSiggi Narang
Additional Assistance:
- Literacy Jill Therkelsen
- NumeracyMary Townend
- ESOL Janet Quantick
- Student Finance(course fee remission, grants,childcare support)Marianne Geach
The appropriate Head will contact students within 5 working days. If appropriate an appointment will be made to speak confidentially with one of them. All records of such interviews are confidential. Staff offering information and advice are all competent to the level at which they are working.
Guidance
We are currently developing a Careers Advice Service for adults offering careers interviews, CV writing clinics and practice interviews that will hopefully run from ACE, this autumn. Further details available soon.
Alternatively, for helpful advice on Planning your career, Getting a job, Improving your career through learning, Advice and funding go to https://nextstep.direct.gov.uk/ or pone 0800 100 900. Next Step is a publicly funded service, helping adults get the advice they need for future skills, careers, work and life choices.
OTHER IAG SERVICES
Young People
If you're aged 13 to 19 you can contact a Careers Adviser for information, advice and support on a range of issues affecting young people
Tel: 080 800 13 2 19 or Text 07766 4 13 2 19 or http://www.direct.gov.uk/en/YoungPeople/
Feedback
We welcome your comments. Feedback sheets are available at outreach centres or in the Reception lobby area at Stoney Lane in the ACEDivision. We are always keen to improve and regularly evaluate our service. We monitor the comments received (which can be anonymous) and refer them when making improvements in the advice and information offered. If you need to speak to a member of staff, the receptionist will either connect you directly or leave a message for the appropriate person who will contact you within 5 working days, except in exceptional circumstances when the situation will be made clear to you.